This lesson focuses on the detailed planning required for an ISO 9001:2015 audit. Participants will be prepared for a Stage 2 Audit, develop comprehensive checklists, and learn the essentials of initiating opening meetings. Simulated exercises provide hands-on experience in the audit process, emphasizing the importance of context and risk assessment. The lesson concludes with a discussion, ensuring a deeper understanding of the audit process.

The emphasis lies in conducting the audit and formulating audit findings. Through structured exercises, participants will audit specific areas crucial to the ISO 9001:2015 standard, such as leadership responsibilities, setting objectives, and the role of organizational support structures. The lesson concludes with practice questions and discussions, solidifying the participant’s knowledge of the ISO 9001:2015 auditing process.

This lesson delves deeper into the auditing process for ISO 9001:2015. Beginning with operations auditing, the lesson focuses on performance evaluation, addressing critical sections like 9.1, 9.2, and 9.3. There will also be a study of continuous improvement processes in accordance with the ISO standard. The lesson concludes with practice questions, ensuring participants are well-prepared in ISO 9001:2015 auditing methodologies.

Starting with a comprehensive course review, this lesson moves into the essential tasks following an audit. Participants will learn the procedures for generating audit findings, emphasizing Non-Conformance (NC) Reporting. Further, the lesson covers the detailed process of creating an ISO 9001:2015 audit report. The concluding section highlights the importance of post-audit activities, focusing on the review of corrective actions and ensuring proper follow-up, all in alignment with ISO 19011:2018 guidelines.