In the first lesson, participants will gain an understanding of the fundamental principles of the ISO 9001:2015 QMS standard, supplemented by the directives of ISO 19011:2018. We will cover the different types of audits, their methodologies, and the central responsibilities of an auditor. Practical sessions include formulating a Stage 1 Audit Plan, followed by an execution exercise of a Stage 1 Audit, reinforcing the foundational principles of Auditing.

This lesson focuses on the detailed planning required for an ISO 9001:2015 audit. Participants will be prepared for a Stage 2 Audit, develop comprehensive checklists, and learn the essentials of initiating opening meetings. Simulated exercises provide hands-on experience in the audit process, emphasizing the importance of context and risk assessment. The lesson concludes with a discussion, ensuring a deeper understanding of the audit process.

The emphasis lies in conducting the audit and formulating audit findings. Through structured exercises, participants will audit specific areas crucial to the ISO 9001:2015 standard, such as leadership responsibilities, setting objectives, and the role of organizational support structures. The lesson concludes with practice questions and discussions, solidifying the participant’s knowledge of the ISO 9001:2015 auditing process.

Starting with a comprehensive course review, this lesson moves into the essential tasks following an audit. Participants will learn the procedures for generating audit findings, emphasizing Non-Conformance (NC) Reporting. Further, the lesson covers the detailed process of creating an ISO 9001:2015 audit report. The concluding section highlights the importance of post-audit activities, focusing on the review of corrective actions and ensuring proper follow-up, all in alignment with ISO 19011:2018 guidelines.